Key Holder & Customer-Driven Retail Leader

dxlcareer; Orland Park (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Disability Plans

Paid Holidays

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver unmatched guest experiences and coach the team in a fast-paced setting.

You will act as a product knowledge expert across a broad apparel range and lead by example in customer service and sales coaching. The role includes building a strong, store-wide sales culture with a focus on guest satisfaction and operational excellence.

Qualifications

• High school diploma or equivalent; college degree helpful not required.
• Ability to coach and train selling skills and behaviors.
• Experience in a fast-paced retail environment.

Responsibilities

• Welcome guests by learning their needs and lifestyle.
• Sell and market a broad range of apparel including private labels and brands.
• Coach and train team members on selling skills and store procedures.

Skills

Customer service

Problem resolution

Team coaching

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver unmatched guest experiences and coach the team in a fast-paced setting.

You will act as a product knowledge expert across a broad apparel range and lead by example in customer service and sales coaching. The role includes building a strong, store-wide sales culture with a focus on guest satisfaction and operational excellence.