Key Holder & Retail Sales Pro — Bonus Eligible

Dxl-Big-; Warwick (RI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience and coach team members in a fast-paced setting. You will welcome guests, learn their needs, and promote a broad range of apparel including private labels, name brands, and tailored clothing.

The role emphasizes strong customer service and teamwork, with opportunities for growth and quarterly bonuses across the team. Physical requirements include lifting up to 10 lbs and occasional heavier items.

Qualifications

• High school diploma or equivalent; college/university degree helpful but not required.
• Demonstrates superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time, asking questions to learn needs, preferences and lifestyle.
• Serve as product knowledge expert with ability to sell broad range of apparel including private labels, name brands, and tailored clothing.
• Provide coaching and training to team for selling skills, behaviors, and operational procedures.

Skills

Customer service

Coaching

Product knowledge

Communication

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience and coach team members in a fast-paced setting. You will welcome guests, learn their needs, and promote a broad range of apparel including private labels, name brands, and tailored clothing.

The role emphasizes strong customer service and teamwork, with opportunities for growth and quarterly bonuses across the team. Physical requirements include lifting up to 10 lbs and occasional heavier items.