Retail Sales Lead & Key Holder — Bonus Eligible

dxlcareer; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will spend time with each guest to understand needs and lifestyle, while acting as a product knowledge expert across a broad range of apparel, including private labels and tailored clothing.

You will coach and train team members on selling skills and operations to build a high-performing, guest-focused sales team in a fast-paced store environment.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Product knowledge

Coaching team members

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience. You will spend time with each guest to understand needs and lifestyle, while acting as a product knowledge expert across a broad range of apparel, including private labels and tailored clothing.

You will coach and train team members on selling skills and operations to build a high-performing, guest-focused sales team in a fast-paced store environment.