Key Holder: Retail Sales & Guest Experience Lead

Event Network, Inc.; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Event Network, Inc. is seeking a Key Holder to support store leadership in delivering exceptional guest service and efficient operations. The role involves greeting guests, assisting with sales, stock replenishment, and maintaining store standards.

Responsibilities include processing transactions, following security procedures, and helping with opening/closing tasks. Candidates should have prior keyholder experience, merchandising skills, and a flexible schedule that includes weekends and

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and offer assistance to provide quality guest service.
• Practice suggestive selling to increase sales through conversation and upselling.
• Be knowledgeable about store products, sales, promotions, KPI goals and new items.
• Maintain presentation standards, display guidelines, cleanliness, stock replenishment and rotation.
• Process transactions accurately in the cash register system (cash, cards, discounts, room charges).
• Complete store paperwork and procedures (register reports, cycle counts, opening/closing).
• Identify security risks and protect assets; follow loss prevention and store policies.
• Collaborate with staff to achieve store goals and foster a positive work environment.

Skills

Keyholder experience

Retail merchandising

Service mindset

21+ for liquor sales

Flexible availability

Job description

Event Network, Inc. is seeking a Key Holder to support store leadership in delivering exceptional guest service and efficient operations. The role involves greeting guests, assisting with sales, stock replenishment, and maintaining store standards.

Responsibilities include processing transactions, following security procedures, and helping with opening/closing tasks. Candidates should have prior keyholder experience, merchandising skills, and a flexible schedule that includes weekends and