Guest Experience & Merchandising Key Holder

Event Network, LLC; Des Plaines (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Event Network, LLC is hiring a Key Holder to join our team and support store management in delivering outstanding guest service, handling transactions, and maintaining presentation standards.

This role requires a friendly, service-minded individual with retail experience, the ability to work weekends and holidays, and a commitment to following company policies and loss prevention procedures.

Qualifications

• Experience as a keyholder or supervisor in retail.
• Merchandising experience to present products visually.
• Friendly, outgoing service mindset.
• Must be 21 for liquor sales.
• Flexible availability including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and provide quality guest service.
• Suggestive selling to increase sales.
• Know store products, promotions, KPI goals, and new products.
• Maintain store presentation standards and restock merchandise.
• Follow appearance and dress standards.
• Process transactions accurately.
• Complete store paperwork and procedures.
• Recognize security risks and protect assets.
• Follow laws and company policies.
• Work as a team to achieve store goals.

Skills

Keyholder experience

Retail merchandising

Customer service mindset

Liquor sales 21+

Flexible scheduling

Job description

Event Network, LLC is hiring a Key Holder to join our team and support store management in delivering outstanding guest service, handling transactions, and maintaining presentation standards.

This role requires a friendly, service-minded individual with retail experience, the ability to work weekends and holidays, and a commitment to following company policies and loss prevention procedures.