Key Holder: Leader in Customer Experience & Sales

Boot Barn; Pleasant Hill (CA); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate

Merchandise discount

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Pleasant Hill, California-based Boot Barn is seeking a dependable Key Holder to deliver outstanding in-store service and support store leadership. You will know product categories, drive sales, and help maintain merchandising and operations to achieve goals.

The role requires 1–2 years of retail experience, strong communication, and flexibility to work varied shifts including nights and weekends. Full-time employment with benefits awaits.

Qualifications

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management and organization skills.
• Ability to work nights, weekends and holidays.
• Flexibility with scheduling and extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture and exceed customer expectations.
• Become an expert in product categories and communicate features and benefits.
• Maintain merchandising standards and assist with floor moves and store housekeeping.
• Process merchandise and manage floor stock replenishment.
• Complete sales transactions accurately and handle cash at POS.
• Collaborate with store leadership to develop skills and improve metrics.
• Follow opening/closing procedures and company attendance policies.

Skills

Retail sales

Leadership

Communication

Time management

Organization

Scheduling flexibility

Travel support

Job description

Pleasant Hill, California-based Boot Barn is seeking a dependable Key Holder to deliver outstanding in-store service and support store leadership. You will know product categories, drive sales, and help maintain merchandising and operations to achieve goals.

The role requires 1–2 years of retail experience, strong communication, and flexibility to work varied shifts including nights and weekends. Full-time employment with benefits awaits.