Key Holder: Lead Store Ops & Customer Experience

URBN Urban Outfitters, Inc.; Dallas (TX); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Dallas store to supervise daily operations, energize the sales floor, and deliver exceptional customer experiences. You will lead by example, drive sales, and support brand standards across in-store and omni-channel services.

The role requires flexibility to work nights, weekends, and holidays, with a focus on customer connections and brand messaging. Join a team that values inclusivity and growth.

Qualifications

• Passion for UObrand.
• Leadership experience.
• Team player.
• Ability to work flexible hours including nights, weekends and holidays.
• Eager to learn and grow within the organization.

Responsibilities

• Supervise daily store operations and drive sales through genuine customer connections.
• Lead by example and deliver extraordinary service.
• Support omni-channel shopping experience using MPOS, POS, In-Store & Curbside Pick Up.
• Participate in opening and closing procedures and store tasks.
• Uphold safety and inventory controls to protect profitability.

Skills

Leadership experience

Team player

Flexible hours

Eagerness to learn

Passion for UObrand

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder at our Dallas store to supervise daily operations, energize the sales floor, and deliver exceptional customer experiences. You will lead by example, drive sales, and support brand standards across in-store and omni-channel services.

The role requires flexibility to work nights, weekends, and holidays, with a focus on customer connections and brand messaging. Join a team that values inclusivity and growth.