Key Holder: Retail Leader & Customer Experience

Psycho Bunny; Oak Brook (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Team culture

Job summary

Psycho Bunny is seeking a Key Holder for the Oakbrook Center location. You will lead daily sales, engage customers, and support training and development of team members while ensuring top-tier service and knowledge of Psycho Bunny products.

As part of the on-site role, you will manage payroll and scheduling to maximize profitability, analyze customer trends, and uphold visual standards and safety protocols within the store environment.

Qualifications

• Build a loyal customer base through engagement and collecting contact details.
• Assist with recruitment, training, and development of team members.
• Ensure knowledge of products is current and communicated to customers.
• Oversee payroll control and scheduling to sustain profitability.

Responsibilities

• Engage customers to drive sales and loyalty.
• Support the Store Manager in staffing and training.
• Maintain product knowledge across staff and communicate it.
• Monitor and manage inventory loss prevention and stock levels.

Skills

Customer service

Sales

Communication

Flexibility

Job description

Psycho Bunny is seeking a Key Holder for the Oakbrook Center location. You will lead daily sales, engage customers, and support training and development of team members while ensuring top-tier service and knowledge of Psycho Bunny products.

As part of the on-site role, you will manage payroll and scheduling to maximize profitability, analyze customer trends, and uphold visual standards and safety protocols within the store environment.