Key Holder & Guest Experience Leader - Bonus Eligible

dxlcareer; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers exceptional guest experiences and leads by example in a fast-paced store.

You will greet guests, understand their needs, and sell a broad range of apparel, including private labels and tailored clothing, while coaching teammates to sharpen selling skills and flawless operations.

Qualifications

• High school diploma or equivalent; college/university degree helpful but not required.
• Demonstrates superior customer service techniques and experience with problem resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time, asking questions to learn needs, preferences and lifestyle.
• Sell a broad range of apparel including private labels, name brands, and tailored clothing.
• Provide on-going coaching to team on selling skills, behaviors, and store procedures.

Skills

Customer service

Problem resolution

Coaching

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who delivers exceptional guest experiences and leads by example in a fast-paced store.

You will greet guests, understand their needs, and sell a broad range of apparel, including private labels and tailored clothing, while coaching teammates to sharpen selling skills and flawless operations.