Key Holder: Customer-First Leader Driving Store Growth

URBN Urban Outfitters, Inc.; Nashville (TN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a full-time Key Holder at our Nashville Opry Mills store. This role supports the store leadership team to deliver exceptional customer service, maintain product flow, and reach daily store goals.

You will lead by example, provide feedback to teammates, and help drive sales while ensuring safety, pricing accuracy, and smooth opening/closing procedures. Flexible hours, including Nights/Weekends/Holidays.

Qualifications

• Leadership role experience in a retail environment.
• Strong communication and interpersonal skills.
• Ability to lift and move items up to 50 lbs and work on ladders.

Responsibilities

• Initiates conversations with customers and informs them of promotions.
• Connects with multiple customers, shares product information and pricing.
• Delivers a seamless shopping experience through product knowledge and pricing strategy.

Skills

Leadership experience

Excellent communication

Ladder safety / lift 50lbs

Flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a full-time Key Holder at our Nashville Opry Mills store. This role supports the store leadership team to deliver exceptional customer service, maintain product flow, and reach daily store goals.

You will lead by example, provide feedback to teammates, and help drive sales while ensuring safety, pricing accuracy, and smooth opening/closing procedures. Flexible hours, including Nights/Weekends/Holidays.