Key Holder: Customer Experience & Team Leadership

URBN Urban Outfitters, Inc.; Little Rock (AR); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Little Rock is seeking a Key Holder to support the store leadership in delivering a customer-centric environment and driving sales. You will mentor teammates and help maintain daily operations across opening/closing, restocking, and IT or facilities tasks.

You will partner with leadership to deliver an engaging customer experience, manage daily zones, and contribute to brand standards while working with flexible hours including nights, weekends, and holidays.

Qualifications

• Anthro brand fan.
• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with leadership to cultivate a welcoming environment and drive store metrics.
• Mentors and supports the associate team and training of new hires.
• Supports opening/closing procedures, restocking, and facilities or IT issues.
• Executes omni-channel services and maintains visual standards and stock levels.
• Contributes to customer experience through proactive communication and teamwork.

Skills

Leadership experience

Team player

Flexible hours

Willing to learn and grow

Job description

URBN Urban Outfitters, Inc. in Little Rock is seeking a Key Holder to support the store leadership in delivering a customer-centric environment and driving sales. You will mentor teammates and help maintain daily operations across opening/closing, restocking, and IT or facilities tasks.

You will partner with leadership to deliver an engaging customer experience, manage daily zones, and contribute to brand standards while working with flexible hours including nights, weekends, and holidays.