Key Holder & Customer Experience Leader

Everything But Water, LLC; Westport (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water, LLC in Westport, CT is hiring a Key Holder who will work with the Store Management team to create a customer centric environment through extraordinary customer service. You will support brand standards, store operations, and shift coverage as needed.

You will supervise Sales Associates under the Store Manager and Assistant Store Manager, uphold cleanliness and visual presentation standards, and drive toward sales goals with confident product knowledge and a welcoming

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Work closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation standards.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

Skills

Customer engagement

Interpersonal skills

Communication skills

English fluency

Job description

Everything But Water, LLC in Westport, CT is hiring a Key Holder who will work with the Store Management team to create a customer centric environment through extraordinary customer service. You will support brand standards, store operations, and shift coverage as needed.

You will supervise Sales Associates under the Store Manager and Assistant Store Manager, uphold cleanliness and visual presentation standards, and drive toward sales goals with confident product knowledge and a welcoming