Key Holder: Lead Retail Service & Brand Standards

Everything But Water, LLC; Captiva (FL); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

401K participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water, LLC is seeking a Key Holder to partner with Store Management to foster a customer-centric environment. You will help with shift coverage, supervise Sales Associates as needed, and uphold brand standards while delivering exceptional service.

In this role, you will participate in achieving sales goals, utilize the company selling model confidently, and maintain a clean, organized store appearance. English fluency and 18+ age are required.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail experience

Supervisory experience

Evening/weekend availability

Customer engagement

Interpersonal communication

English fluency

Age 18+

Job description

Everything But Water, LLC is seeking a Key Holder to partner with Store Management to foster a customer-centric environment. You will help with shift coverage, supervise Sales Associates as needed, and uphold brand standards while delivering exceptional service.

In this role, you will participate in achieving sales goals, utilize the company selling model confidently, and maintain a clean, organized store appearance. English fluency and 18+ age are required.