Key Holder & Shift Lead - Retail Customer Experience

Everything But Water, LLC; Plano (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(K) plan

Merchandise discounts

Additional benefits

Job summary

Everything But Water in Plano, TX is seeking a Key Holder to partner with the Store Management team to create a customer-centric environment through outstanding service and brand-aligned operations. You will support managers, cover shifts, and help supervise Sales Associates while modeling the company selling approach.

Responsibilities include maintaining cleanliness and visual standards, and aligning daily actions with sales goals.

Qualifications

• 2-4 years retail sales experience
• 1 year supervisory experience
• Availability must include nights, weekends and holidays
• Effective customer engagement and strong communication skills

Responsibilities

• Support Store Manager and Assistant Store Manager with staffing and shift coverage
• Deliver exceptional customer service using the company selling model
• Maintain brand standards for cleanliness, organization, and visual presentation
• Understand sales goals and align behaviors to meet them

Skills

Customer engagement

Interpersonal skills

Scheduling flexibility

Job description

Everything But Water in Plano, TX is seeking a Key Holder to partner with the Store Management team to create a customer-centric environment through outstanding service and brand-aligned operations. You will support managers, cover shifts, and help supervise Sales Associates while modeling the company selling approach.

Responsibilities include maintaining cleanliness and visual standards, and aligning daily actions with sales goals.