Key Holder & Customer Experience Leader

Anthropologie

City of Syracuse (NY)

On-site

USD 21,000 - 29,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

Paid time off

Job summary

Anthropologie in Syracuse seeks a Key Holder to support the leadership team in delivering exceptional customer service, driving sales, and managing daily store operations. You will mentor associates, assist with onboarding, and help maintain omni-channel experiences for customers.

You will participate in opening/closing routines, uphold visual and service standards, and contribute to a positive, inclusive team environment while adapting to a flexible schedule including nights, weekends, and

Qualifications

Anthro brand fan
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Responsibilities

Collaborate with the leadership team to drive sales and store metrics leveraging KPIs.
Deliver a seamless omni-channel experience through execution of all omni services.
Support training and onboarding of new hires and ongoing team development.
Assist with opening/closing procedures and maintaining store standards, stock, and facilities issues.
Provide feedback to Store Manager to improve customer and employee experience.