Store Key Holder & Experience Leader | Flexible Hours

Anthropologie; Natick (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental/Vision

PTO

Employee Discounts

Retirement Savings

Job summary

Anthropologie in Natick, MA is seeking a Key Holder to support the store leadership team in service, selling, and daily operations. You will be an expert on procedures and mentor the associate team to deliver a welcoming and efficient shopping experience.

The role emphasizes collaboration with leadership to drive sales, maintain visual standards, and ensure smooth omni-channel fulfillment while handling opening/closing, restocking, and daily tasks.

Qualifications

• Leadership experience in a retail or service environment.
• Team player with collaborative mindset.
• Ability to work flexible hours including nights, weekends and holidays.
• Eagerness to learn and grow within the organization.
• Anthro brand affinity and interest in Anthropologie products.

Responsibilities

• Collaborates with the leadership team to cultivate a welcoming, connected customer experience.
• Drives sales and store metrics by using KPIs to set team and zoning goals.
• Delivers omni-channel experience by executing omni services across channels.
• Supports training of the associate team, including onboarding of new hires.

Skills

Leadership experience

Team player

Flexible hours

Eagerness to learn

Brand affinity

Job description

Anthropologie in Natick, MA is seeking a Key Holder to support the store leadership team in service, selling, and daily operations. You will be an expert on procedures and mentor the associate team to deliver a welcoming and efficient shopping experience.

The role emphasizes collaboration with leadership to drive sales, maintain visual standards, and ensure smooth omni-channel fulfillment while handling opening/closing, restocking, and daily tasks.