Key Holder: Lead Customer Experience & Team Growth

Anthropologie; Charlottesville (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Charlottesville, VA is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor the team, participate in onboarding, and help manage opening/closing tasks, merchandising, and omni fulfillment.

The role focuses on delivering exceptional customer experiences, driving sales, and maintaining brand standards in a fast-paced retail setting.

Qualifications

• Anthro brand fan.
• Leadership experience.
• Team player mindset.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Support store leadership in service, selling and daily processes.
• Mentor the associate team and assist with onboarding.
• Open/close procedures, restocking, and maintaining store standards.
• Coordinate shipment and omni fulfillment; uphold visual standards and stock levels.
• Contribute to inclusive culture and share customer insights with management.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Willingness to learn

Job description

Anthropologie in Charlottesville, VA is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor the team, participate in onboarding, and help manage opening/closing tasks, merchandising, and omni fulfillment.

The role focuses on delivering exceptional customer experiences, driving sales, and maintaining brand standards in a fast-paced retail setting.