Key Carrier & Store Operations Lead

TJX; Hampton (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care benefits

Job summary

Marshalls at TJX Companies in the United States is seeking a Key Carrier to support store leadership. The role alternates with Coordinator duties, focusing on customer service, operations, and coaching the store team.

Applicants should have 1 year of retail experience and at least 6 months in a leadership capacity. Must be flexible, including nights and weekends, with strong communication and organizational skills.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Able to work a flexible schedule including nights and weekends
• Strong communication and organizational skills

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Coaching

Leadership

Communication

Team player

Job description

Marshalls at TJX Companies in the United States is seeking a Key Carrier to support store leadership. The role alternates with Coordinator duties, focusing on customer service, operations, and coaching the store team.

Applicants should have 1 year of retail experience and at least 6 months in a leadership capacity. Must be flexible, including nights and weekends, with strong communication and organizational skills.