Key Carrier Coordinator: Store Leader & Coach

The TJX Companies, Inc.; University Park (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a Key Carrier in University Park, FL. The role alternates between Coordinator and Key Carrier, requiring open availability including nights and weekends and featuring a leadership component to manage store operations.

You will deliver exceptional customer service, coach associates, ensure proper coverage, and oversee opening and closing procedures while following company policies and procedures.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Team player with peers and supervisors.
• Knowledge of company standard software, systems, and procedures.
• 1 year retail experience and 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed.
• Addresses immediate customer service issues and provides coaching to associates.
• Maintains accurate Associate coverage in service areas for a positive customer experience.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates priorities with management and associates; provides progress updates.
• Provides feedback, recognition and coaching to Associates.

Skills

Customer service

Leadership

Communication

Teamwork

Problem solving

Multi-tasking

Flexible schedule

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a Key Carrier in University Park, FL. The role alternates between Coordinator and Key Carrier, requiring open availability including nights and weekends and featuring a leadership component to manage store operations.

You will deliver exceptional customer service, coach associates, ensure proper coverage, and oversee opening and closing procedures while following company policies and procedures.