Key Accounts & Retail Growth Manager - Toys & Games

VANGO; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

VANGO, a maker of toys and games, is seeking a Sales Manager to expand our US retail presence. You will open accounts, manage multi-channel relationships, and collaborate with marketing and product teams to drive growth.

The ideal candidate has 2–4 years in sales or account management for consumer products, is enthusiastic about toys, and is comfortable with ERP/CRM systems, forecasting, and travel up to 40%.

Qualifications

• 2–4 years’ experience in Sales or Account Management, consumer products preferred.
• Genuine enthusiasm for toys and games; not looking for someone who is not excited.
• Excellent presentation and communication skills, both written and verbal.
• Experience with ERP or CRM systems preferred.

Responsibilities

• Proactively contact buyers and support new categories and departments.
• Analyses POS and industry trends to guide development.
• Drive customer-focused sales and build a healthy product mix.
• Coordinate with marketing on retailer activities.
• Identify growth opportunities with retailers.
• Prepare quarterly and annual sales forecasts for assigned accounts.
• Create and deliver presentations tailored to customers’ long-term business needs.
• Consistently meet quota and revenue targets.
• Communicate account plans to supply chain to ensure replenishment.
• May require up to 40% travel and some weekend work.

Skills

Sales experience

Account management

Retail systems

S&OP knowledge

Conflict resolution

Project management

Time management

Presentation skills

Communication skills

MS Office

ERP/CRM

Sales analytics

Education

Bachelor's degree

Tools

ERP systems

CRM systems

MS Office Suite

Job description

At Vango, we are makers of fun! This is done through the design, development, and manufacturing of innovative toys and games that bring happiness to children (and adults) around the world. As a small and fast-growing company, we pride ourselves on our ability to identify trends, move quickly, and implement unique product designs and marketing strategies that separate us from other toy and game companies.

You can find our products across multiple categories in over 40 countries at retailers ranging from specialty toy shops to Target, Walmart and everything in between!

As a Sales Manager, you will be instrumental in expanding our presence and building strong relationships with retail and distribution partners in the USA.

Who We’re Looking For

We are looking to add a motivated key account manager to our team who will be responsible for opening accounts and building strategic relationships across multiple retail channels. They will be responsible for developing and managing long-term relationships with customers and sales representatives while expanding Vango’s retail distribution across the United States. The ideal candidate will embrace a culture of excellence, demonstrate strong attention to detail, continually seek to learn, and bring a strong work ethic.

What You’ll Do

Proactively contact buyers through outgoing calls and emails; actively sell and support new categories and departments.

Analyzes POS and industry trends to guide development.

Drive customer-focused sales and build a healthy product mix.

Coordinate with marketing team on retailer-based activities

Identify growth opportunities with retailers.

Participate in the development of new products to provide a sales perspective.

Ensure the highest level of customer satisfaction resulting in increased productivity and achieving quarterly goals.

Prepare quarterly and annual sales forecasts for all assigned accounts to ensure appropriate inventory levels.

Create and deliver presentations tailored to your customers’ long-term business needs.

Consistently meet quota and revenue targets

Respond to requests and complete assigned actions within established deadlines.

Effectively communicates account plans to supply chain and sales coordinators to ensure replenishment and minimize penalties.

May require some weekend work and up to 40% travel.

What You’ll Bring

2-4 years’ experience in a Sales or Account Management role, preferably for a consumer product company selling direct to mid-tier retailers.

Genuine enthusiasm for toys and games. We are not looking for someone who is “too cool” to be genuinely enthusiastic about toys and games.

Proficient in retailer proprietary systems

Knowledge of game/toy/CPG industry and customer trends.

Out of the box thinker; creative and strategic mindset.

Collaborative, fast-moving, and comfortable with change

Understanding of S&OP process.

History of successful conflict-resolution and de-escalation of issues with customers.

Project-oriented, pro-active, creative and self-motivated work style.

Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment while consistently delivering superior results within given deadlines.

Exceptional organization and time management skills.

Degree from accredited college preferred.

Excellent presentation and communication skills, both written and verbal

Ability to provide reports to management on customer's needs, problems, interests, competitive activities, and potential for new products and services.

Experience with ERP or CRM systems preferred

Proficiency with MS Office Suite

Financial and sales analysis skills required.

Vango is an equal opportunity employer and provides employment opportunities without regard to race, color, sex, gender identity or expression, national origin, religion, age, disability, genetic information, sexual orientation, or any other status protected by applicable law.

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