Key Account Manager - Pet Food

gpac; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

gpac seeks a motivated Key Account Manager to develop and maintain relationships with national and regional retailers and distributors in Pet categories. You will oversee major accounts and coordinate with the Regional Sales Manager to drive growth and profitability.

The role requires travel, strong negotiation, and the ability to analyze data to forecast sales while maintaining high levels of customer satisfaction. Reports to the Regional Sales Manager and represents the company professionally.

Qualifications

• Bachelor's degree in business, marketing or related field.
• 1–2 years of experience in pet food or product industry.
• Strong negotiation and customer service skills.
• Ability to leverage trends and data.
• Excellent time management and multi-tasking abilities.
• Must have unrestricted driver's license and clean record.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Acts as single point of contact for customers or distributors.
• Review past and current purchase history to project sales and profitability.
• Engage with existing accounts to meet or exceed needs.
• Develop sales quotes and strategies with leadership.
• Monitor competitors and market trends to inform plans.
• Manage expenses to stay within budgeted guidelines.

Skills

Customer service

Negotiation

Data interpretation

Time management

Travel readiness

MS Office

Driver's license

Education

Bachelor's degree in Business/Marketing/Sales

Tools

Microsoft Office Suite

Job description

Key Account Manager

The Key Account Manager is to develop and maintain relationships at the headquarter level with potential and existing national and regional Retailers as well as Distributors within the Pet categories. Key Account Manager oversees major accounts who generates substantial portion of sales to build and maintain long-lasting valuable customers. Reports to Regional Sales Manager.

Duties And Responsibilities

• Acts as single point of contact for customers or distributors.
• Review past and current purchase order history reports to project sales and determine profitability.
• Participates in reviews of performance and market presentations.
• Routinely engages with existing accounts to ensure customers' needs are met or exceeded.
• Extensive efforts focusing on increasing volumes of distributors and customers.
• Executes and implements strategies of the field and product features to match products to the need of customers.
• Provide input for sales estimates for production and planning.
• Resolve customer complaints regarding product and sales.
• Determines pricing, promotions, credit terms, and other bid specifications to customers.
• Collaborates with executive leadership to develop sales quotes and strategies.
• Keep an eye on competitors by observing trends, merchandising techniques, etc.
• Manages expenses to stay within budgeted guidelines.
• Adheres to all Company policies, procedures and business ethic codes. Represents the Company in a professional manner.
• Perform other additional duties as assigned.

Minimum Qualifications

• Bachelor's degree in Business, Marketing and Sales or related field
• Minimum 1- 2 years of experience in pet food industry or product industry
• Ability to leverage trends and data
• Excellent customer service skills, demonstrates negotiation skills
• Organized, detail-oriented and manage multiple tasks
• Excellent time management skills and adaptable to a continually growing environment
• Aptitude to travel daily or weekly or spend most of the day in vehicle
• Must hold unrestricted driver's license and driving record that has no more than three (3) violations in the last two (2) years; and no more than one (1) "at-fault" accident in the past three (3) years
• Ability to commute to the office
• Advance proficiency with Microsoft Office Suite or related software

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.