Key Account Manager, Midwest

Ladders; Midwest (WY); Remote; USD 145,000 - 155,000; Full time

Benefits offered by this job

Remote work options

Career growth

Cross-department collaboration

Cutting-edge technology

Equal opportunity employer

Job summary

Ladders is seeking a Key Account Manager for the Midwest to manage strategic relationships with major accounts from initial engagement through growth. The role is remote for US-based candidates, with a compensation range of $145,000–$155,000 per year.

The candidate will coordinate internal resources, deepen customer relationships, and support complex sales efforts in a technical environment. Strong account management, technical credibility, and executive communication are essential.

Qualifications

• Bachelor's degree in CS/CE/Information Systems or related fields.
• 5+ years in sales, national/key accounts, or sales engineering.
• Strong knowledge of the physical security market and trends.
• High technical ability for troubleshooting and proofs of concept.
• Experience with Salesforce preferred; ability to convey complex tech to decision makers.

Responsibilities

• Manage all aspects of relationships with assigned major accounts.
• Oversee daily account management from inception to transition.
• Strategically deepen relationships across product lines and geography.
• Present proposals to decision makers; coordinate across departments.
• Maintain documentation and design account layouts including site surveys.

Skills

Account management

Sales leadership

Strategic sales

Executive communication

Education

Bachelor's degree in CS/CE/IS

Tools

Salesforce

Job description

For our client, we are seeking a Key Account Manager, Midwest to join the team of a leader in the Information Technology space. This role will manage strategic relationships with major accounts across the Midwest, serving as a trusted partner from initial engagement through ongoing account growth. The position will focus on deepening customer relationships, coordinating internal resources, and supporting complex sales efforts in a technical environment. The right candidate will bring strong account management skills, technical credibility, and the ability to communicate effectively with decision makers and cross-functional teams.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $145,000 – $155,000 annually

Responsibilities

• Manage all aspects of relationships with assigned major accounts
• Oversee daily account management from inception to transition
• Strategically deepen relationships across product lines and geographical boundaries
• Conduct presentations and proposals to decision makers
• Coordinate resources and communication between various departments
• Maintain comprehensive documentation related to the account
• Design account layouts including site surveys and system design

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems
• 5+ years of experience in Sales, National/Key Accounts, Sales Engineering, or Project Management in video and physical security markets
• Strong knowledge of the physical security market and future trends
• High level of technical ability for troubleshooting and proof of concepts
• Experience with Salesforce preferred
• Ability to convey complex technologies and specifications clearly
• Demonstrated competency in strategic relationship building and account management

Benefits

• Opportunity for professional growth in a dynamic environment
• Collaborative work culture with cross-departmental interaction
• Involvement in high-stakes projects with major accounts
• Access to cutting-edge technology and industry trends
• Flexible work arrangements with potential for remote work options

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.