Kantata Platform Administrator (Remote)

Maximus; Springfield (IL); Remote; USD 100,000 - 110,000; Full time

Job summary

Maximus seeks a Senior System Administrator to act as SME for Kantata configuration and business processes. This is a remote position based in the United States, supporting a variety of stakeholder groups and ensuring system integrity.

The role focuses on maintaining Kantata configurations, applying updates, generating reports, and providing end-user support. A Bachelor's degree and 5–7 years of SaaS admin experience are preferred, with strong analytical and communication skills.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5–7 years of related experience in SaaS administration.
• Proven experience administering SaaS software related to project/partner/resource management.
• Analytical abilities to evaluate data, identify trends, and resolve issues.
• Strong communication and interpersonal skills with customer focus.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Interact with stakeholders to understand business needs and technical requirements.
• Document functional and technical design of the system.
• Maintain Kantata configuration, system documentation, and user manuals.
• Provide support to business users and technical personnel on Kantata usage.
• Run weekly audit reports and ensure data integrity across platforms.
• Troubleshoot issues via Kantata, ServiceNow, and related ticketing systems.
• Assist in training and ongoing knowledge base updates.

Skills

SaaS administration

Data analysis

Problem solving

Communication skills

Independent work

Education

Bachelor’s degree

Tools

Kantata

Mavenlink

MS Excel

ServiceNow

Job description

Maximus seeks a Senior System Administrator to act as SME for Kantata configuration and business processes. This is a remote position based in the United States, supporting a variety of stakeholder groups and ensuring system integrity.

The role focuses on maintaining Kantata configurations, applying updates, generating reports, and providing end-user support. A Bachelor's degree and 5–7 years of SaaS admin experience are preferred, with strong analytical and communication skills.