Senior Systems Administrator (Kantata)

Maximus; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Job summary

Maximus is seeking a Senior System Administrator to serve as SME for Kantata configuration and related business processes. The successful candidate will document system designs and maintain documentation to support ongoing operations.

In this remote role, you will interact with stakeholders and provide Kantata administration, including users, licenses, and report changes, while ensuring platform health and timely responses to incidents.

Qualifications

• SME for Kantata configuration and business processes.
• Document system designs and maintain documentation.
• Support IT systems and business processes.
• Troubleshoot issues and interact with ticketing systems.

Responsibilities

• Interact with stakeholders to understand business needs and technical requirements.
• Document the functional and technical design of the system.
• Maintain and modify business IT systems as needed.
• Review and create system documentation and user manuals.
• Develop and maintain system documentation including data flows and integration.
• Configure Kantata to meet evolving business needs and provide user support.

Job description

Maximus is currently seeking a Senior System Administrator. The successful candidate will act as a Subject Matter Expert (SME) related to Kantata configuration and business processes leveraging Kantata.

This is a remote position.

Essential Duties and Responsibilities:

• Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
• Document the functional and, sometimes, the technical design of the system.
• Supports the design and modification of business systems or IT systems.
• Review and create system documentation and user manuals.

Job-Specific Essential Duties and Responsibilities:

• Responsible for developing and maintaining system documentation including business process flows, data flows, system configuration and integration documentation.
• Executes ongoing maintenance, evaluates requirements, and configures Kantata as needed and directed to meet evolving business needs.
• Provides support to both business users and technical personnel on the proper use of Kantata relative to their needs.
• Supports all Kantata related system administration activities in Kantata. (maintaining Users, Accounts, licenses, page layouts, report development & changes, custom fields).
• Troubleshoot any issues, gather diagnostics and interact with ServiceNow and/or Kantata ticketing systems and support team
• Run weekly audit reporting and look for anomalies on the platform