K-12 Tech Support & Device Admin (Temp-to-Perm)

Operations Team - District Office; Foxborough (MA); On-site; USD 55,000 - 65,000; Full time

Job summary

Foxborough Regional Charter School is seeking a Technology Associate for the District Office in Foxborough, MA. This 12-month temp-to-perm role focuses on frontline IT support for desktops, Chromebooks, printers and classroom tech, with emphasis on timely ticket resolution and user satisfaction.

The position requires experience in Windows, ChromeOS, and Google Workspace for Education, plus strong customer service and a willingness to support events and staff trainings.

Qualifications

• High school diploma or equivalent; associate degree or IT coursework preferred.
• At least one year of IT support experience, ideally in a school setting.
• Proficiency troubleshooting Windows, ChromeOS, and Google Workspace for Education.
• Strong customer service and communication skills.
• Commitment to the school's mission and serving a diverse community.
• Ability to lift up to 40 pounds and access ladders/data closet wiring.
• Experience with help desk ticketing systems (e.g., IncidentIQ) and familiarity with K-12 settings is a plus.

Responsibilities

• Provide frontline technical support for desktops, laptops, Chromebooks, printers, and other school technology.
• Respond to help desk tickets, emails, and in-person requests promptly and professionally.
• Troubleshoot login, connectivity, and platform usability across Google Workspace, SIS, and learning platforms.
• Set up and support technology for school events, standardized testing, and staff trainings.
• Support network basics and classroom audiovisual setups; assist with technology projects.

Skills

Windows troubleshooting

ChromeOS

Google Workspace

Customer service

Communication

Help desk ticketing

Physical lifting 40 lbs

K-12 exposure

Education

High school diploma

Associate degree / IT coursework

Tools

IncidentIQ

Job description

Foxborough Regional Charter School is seeking a Technology Associate for the District Office in Foxborough, MA. This 12-month temp-to-perm role focuses on frontline IT support for desktops, Chromebooks, printers and classroom tech, with emphasis on timely ticket resolution and user satisfaction.

The position requires experience in Windows, ChromeOS, and Google Workspace for Education, plus strong customer service and a willingness to support events and staff trainings.