K-12 Network Support Technician (Education IT)

MEMSPA; East Lansing (MI); On-site; USD 34,000 - 41,000; Full time

Job summary

East Lansing Public Schools is seeking a Network Support Technician to ensure daily technology needs are met. The role serves as the primary contact for staff and students, supporting hardware, software, and network connectivity while maintaining a robust district IT environment.

The position requires an associate degree in a related field or equivalent experience, strong knowledge of AD, DNS, DHCP, and server platforms, plus customer service excellence.

Qualifications

• Associate degree in network management or related field.
• Experience with Microsoft AD, DNS, DHCP and server platforms.
• Knowledge of Windows Server, Linux Server and Hyper-V environments.
• Experience with Intune, Entra and Google Admin Console.
• Familiarity with backup solutions such as Synology/Veeam and PowerSchool SIS is preferred.

Responsibilities

• Responds to technology issues and provides user support.
• Install, maintain, and upgrade PC, networking, and peripheral devices.
• Manage school devices (Chromebooks, laptops, tablets) on the network.
• Troubleshoot multimedia equipment and projectors.
• Assist with image deployment, software installation, and patch management.
• Support network printers, telephones, and connectivity to the district network.
• Assist with server, SAN, and wireless system configurations.
• Maintain inventory of devices and equipment; assist with projects as needed.

Skills

Microsoft AD

DNS

DHCP

Windows Server

Linux Server

Hyper-V

Microsoft Intune

Entra

Google Admin Console

Customer service

Interpersonal skills

Education

Associate degree in network management or related field

Tools

Google Admin Console

Synology Active Backup for Business

Veeam

PowerSchool SIS

Job description

East Lansing Public Schools is seeking a Network Support Technician to ensure daily technology needs are met. The role serves as the primary contact for staff and students, supporting hardware, software, and network connectivity while maintaining a robust district IT environment.

The position requires an associate degree in a related field or equivalent experience, strong knowledge of AD, DNS, DHCP, and server platforms, plus customer service excellence.