K-12 IT Support & Network Specialist

Providence School District; Providence (RI); On-site; USD 60,000 - 85,000; Full time

Job summary

Providence Public School District is hiring a Computer Management Specialist to provide onsite support for computers, printers and district software. You will install, configure, and troubleshoot district systems, including MS Office/O365, Windows and MAC environments, and network devices.

You will train staff, assist multiple school sites, and update technical documentation while coordinating with the Office of Technology. A valid US driver’s license and reliable transportation are required.

Qualifications

• Associate degree preferred; two years' school IT experience desired.
• Two+ years in schools providing similar services preferred.
• Three+ years with MS Office and Windows OS.
• At least one year with MAC applications and MAC OS.
• Proficiency with Windows Server 2016/2019 and Cisco tech (routers/switches/VOIP).

Responsibilities

• Provide onsite support for computers and printers and software setup.
• Install and support district software and network (MS Office, O365, etc.).
• Troubleshoot devices, network issues, and peripherals.
• Train users on MS Office/O365 and district software.
• Support multiple sites and issue work orders; update documentation.
• Coordinate with teachers and IT contacts; maintain network configs.

Skills

Patience

One-on-one support

Rapid learning

Clear communication

Problem persistence

Multitasking

Tech in classroom

People relations

Mission alignment

Education

Associate degree (preferred)

Two+ years school IT experience

Microsoft Office熟悉 (Office 365)

Windows OS (Win 10+) experience

Mac OS experience

Windows Server 2016/2019

Cisco technologies (routers, switches, VOIP)

Tools

Cisco networking

Windows Server 2016/2019

Microsoft Office / Outlook

Skyward

MAC OS support

Cisco Unity

VOIP

Job description

Providence Public School District is hiring a Computer Management Specialist to provide onsite support for computers, printers and district software. You will install, configure, and troubleshoot district systems, including MS Office/O365, Windows and MAC environments, and network devices.

You will train staff, assist multiple school sites, and update technical documentation while coordinating with the Office of Technology. A valid US driver’s license and reliable transportation are required.