Technology Service Coordinator, Operations [12 Month B.E.S.T.]

Young World Physical Education

Providence (RI)

On-site

USD 42,870 - 50,916

Full time

14 days+

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Job summary

A local school district in Providence is seeking a Technology Service Coordinator to lead technology initiatives and manage E-Rate projects. The ideal candidate will have strong networking knowledge, project management skills, and a passion for improving educational technology. This full-time position offers a salary range of $31.12 to $36.96 per hour, as well as opportunities for significant impact within the school district's tech landscape.

Qualifications

Three years of information technology experience preferred.
Experience with K-12 technology and E-Rate program management.
Knowledge in computer operations and networking is essential.

Responsibilities

Directs and oversees the development of bids for E-Rate contracts.
Program manages District E-Rate projects.
Develops policies for computer and network inventory.

Skills

Project management

Networking knowledge

Budget control

Help Desk management

E-Rate program knowledge

Education

BA or BS degree

Associate Degree in IT

Tools

Help Desk management systems

Networking equipment (switches, routers)

Job description

Technology Service Coordinator, Operations [12 Month B.E.S.T.]

Technology Service Coordinator, Operations [12 Month B.E.S.T.] – Providence School District Information Services, Providence, Rhode Island. Open in Google Maps. This job is also posted in Providence Public Schools.

Job Details

Job ID: 5508180

Application Deadline: Posted until filled

Posted: Jan 22, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

This role is an exciting opportunity to serve as a leader within a diverse and dynamic team committed to transforming public education in the Providence Public School District (PPSD). We are hiring someone who believes in the capacity of all students to achieve at high levels, and the ability to work collaboratively with a diverse set of partners and stakeholders to drive transformative change within and outside of an organization.

The Technology Service Coordinator demonstrates knowledge in the area of computer operations, networking, internet, intranet, client-server operation, and characteristics and capabilities of network communications. They have the ability to apply principles and techniques used in networking architecture including digital phone lines. Familiar with switches, routers, firewalls, VoIP systems, basic IP addressing, and subnet schemes. They are able to manage projects and administer methods of project and process control, budgeting, and cost analysis. They are informed in the area of technology related grants or revenue sources, such as E-Rate.

We serve approximately 22,000 students at 37 elementary, middle, and high schools. Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak 55 different languages and hail from 91 countries of origin.

In PPSD, the teachers and leaders set high expectations for academic achievement, provide equal access to differentiated instruction, and endeavor to close the achievement and opportunity gap among historically marginalized subgroups within the schools. PPSD is a great place for those who desire an environment that supports their creativity and ingenuity, and respects their credentials and abilities as a teacher.

REPORTS TO: Executive Director of Information Technology

CONTINGENT UPON FUNDING

EDUCATION, TRAINING AND EXPERIENCE:

BA or BS degree in general field or IT; School Certification and/or Associate Degree in an Information Technology major preferred.
Three years of information technology experience in a comparable working environment.
Experience with K-12 technology and/or E-Rate program management, including applications, auditing & inventory systems, workflow & procedures preferred.
Experience with the development of inventory & computer specifications and implementation of technology equipment.
Experience with Help Desk management systems use and operations.
Knowledge in computer operations, networking, internet, intranet, client-server operation, and characteristics and capabilities of network communications. Ability to apply principles and techniques used in networking architecture including digital phone lines.
Familiar with switches, routers, firewalls, VoIP systems, Basic IP addressing, and subnet schemes.

KEY COMPETENCIES:

Ability to manage projects and administer methods of project and process control, budgeting, and cost analysis.
Informed in the area of technology related grants or revenue sources, such as E-Rate.
Ability to work under pressure of multiple priorities and short deadlines; participate in and conduct meetings and conferences.
Prepare reports and write clearly, concisely, and convincingly.
Speak clearly, concisely and effectively.
Direct and develop installation of improvements in computer & networking inventory controls and equipment.
Understand, research and learn information technology trends to evaluate the effectiveness of the technology infrastructure solutions and forecast future needs.
Implement technological improvements and generate solutions related to instruction; present technology-based solutions that meet district priority instructional needs; recognize, analyze, and deal effectively with problems and issues.
Develop, plan, and implement short and long-term goals.
Plan, organize, control and direct technical and diversified activities.
Analyze and interpret technical materials and problems involving rules, procedures and related matters; prepare and manage budgets.
Apply quality control of all E-Rate and technology inventory as mandatory.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

Identifies, develops, and applies for E-Rate funds and program discounts from the Federal government.
Directs and oversees the development of bids for all E-Rate contracts.
Program manages District E-Rate projects and coordinates District inventory control strategies for E-Rate and other equipment.
Assists the ITO with the planning, developing, coordinating, and managing the District’s computer & network inventory.
Assists the ITO with the direction and oversees the planning of upgrades to networks, phone, computer and IT systems.
Participates in the development and implementation of policies and procedures regarding computer & network inventory, district-wide integration actions and the district’s Technology Plan.
Participates in the development of bids and specifications for computer, phone and network equipment.
Provides advice and guidance to the ITO relative to long-range planning and implementation of technology for the District.
Performs related duties as assigned.

Position Type: Full-Time

Salary: $31.12 to $36.96 Per Hour

Job Categories: Administration > Technology

Job Category Subareas: Support Staff > Computer Support; Support Staff > Network Services

Job Requirements