K-12 EdTech Solutions Consultant

Cengage Learning Inc.; Washington; On-site; USD 54,443,000 - 71,635,000; Full time

Job summary

Cengage Learning Inc. is seeking an Inside Sales Consultant to drive revenue growth through proactive customer engagement, consultative selling, and account management within a defined territory.

You will manage opportunities from discovery through renewal, partner with marketing, customer success, and product teams, and ensure customer happiness across the full sales lifecycle. The ideal candidate has 3+ years in sales or account management, strong communication skills, CRM experience

Qualifications

• 3+ years of sales, account management, or customer-facing experience.
• Proven ability to meet/exceed targets with consultative selling.
• Strong verbal and written communication with ability to influence.
• Organizational and time management skills in a fast-paced environment.
• CRM experience (Salesforce) and data-driven decision making.
• Self-starter with initiative, adaptability and resilience.

Responsibilities

• Develop and implement strategic sales plans to meet revenue targets.
• Identify, qualify, and convert new opportunities through proactive outreach.
• Manage and grow existing customer relationships with high happiness and retention.
• Conduct virtual and in-person presentations, demos, and consultations.
• Collaborate with marketing, customer success, implementation, and product teams.
• Maintain CRM records including interactions, pipeline status and forecasting.
• Analyze data and market trends to inform sales strategies and identify upsell opportunities.
• Participate in conferences and virtual events to promote products.
• Provide post-sale support and coordinate onboarding and implementation.
• Stay current on product offerings, industry trends and competitive landscape.

Skills

Customer focus

Critical thinking

High energy

Team player

Tech savviness

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Digital communication tools

Job description

Cengage Learning Inc. is seeking an Inside Sales Consultant to drive revenue growth through proactive customer engagement, consultative selling, and account management within a defined territory.

You will manage opportunities from discovery through renewal, partner with marketing, customer success, and product teams, and ensure customer happiness across the full sales lifecycle. The ideal candidate has 3+ years in sales or account management, strong communication skills, CRM experience