Strategic Inside Sales Consultant - EdTech & Education

Cengage Group; Oklahoma; On-site; USD 40,000 - 52,000; Full time

Job summary

Cengage Group in the United States is seeking an Inside Sales Consultant to drive revenue growth through proactive engagement and consultative selling across a defined territory. You will manage accounts, identify opportunities, and ensure customer happiness throughout the sales lifecycle.

The ideal candidate has 3+ years in sales, strong communication, and proficiency with CRM systems like Salesforce. This role requires collaboration with marketing, customer success, and product teams to drive

Qualifications

• 3+ years in sales, account management, or customer-facing roles.
• Proven ability to meet or exceed sales targets using consultative and solution-based selling.
• Strong verbal and written communication; ability to influence diverse collaborators.
• Proficiency with Salesforce and digital communication tools.

Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets.
• Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
• Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
• Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
• Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
• Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
• Participate in conferences, and virtual events to promote products and build relationships.
• Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation.
• Stay current on product offerings, industry trends, and competitive landscape.

Skills

Customer-centric

Communication

Critical thinking

Problem-solving

Teamwork

Education

Bachelor's degree or equivalent in business/marketing/education

Tools

Salesforce

Job description

Cengage Group in the United States is seeking an Inside Sales Consultant to drive revenue growth through proactive engagement and consultative selling across a defined territory. You will manage accounts, identify opportunities, and ensure customer happiness throughout the sales lifecycle.

The ideal candidate has 3+ years in sales, strong communication, and proficiency with CRM systems like Salesforce. This role requires collaboration with marketing, customer success, and product teams to drive