Strategic EdTech Inside Sales Consultant

TrulyHired; Oklahoma; On-site; USD 40,000 - 88,000; Full time

Job summary

The Inside Sales Consultant at Cengage is a strategic sales professional responsible for driving revenue growth through proactive customer engagement, consultative selling, and account management. This role manages defined territories, uncovers new opportunities, and strengthens relationships across the full sales lifecycle.

The ideal candidate will have 3+ years in sales or related roles, strong communication, CRM experience (Salesforce), and a data-driven approach.

Qualifications

• 3+ years of experience in sales, account management, or customer-facing roles.
• Proven ability to meet or exceed sales targets using consultative and solution-based selling.
• Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators.
• Excellent organizational and time management skills; ability to prioritize in a fast-paced environment.
• Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
• Comfortable with data analysis and using insights to drive sales decisions.
• Self-starter with a high degree of initiative, adaptability, and resilience.

Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories.
• Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
• Grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
• Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
• Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
• Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
• Participate in conferences, and virtual events to promote products and build relationships.
• Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation.
• Stay current on product offerings, industry trends, and competitive landscape.

Skills

Sales experience

Consultative selling

Communication

CRM knowledge

Data analysis

Self-starter

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

The Inside Sales Consultant at Cengage is a strategic sales professional responsible for driving revenue growth through proactive customer engagement, consultative selling, and account management. This role manages defined territories, uncovers new opportunities, and strengthens relationships across the full sales lifecycle.

The ideal candidate will have 3+ years in sales or related roles, strong communication, CRM experience (Salesforce), and a data-driven approach.