K-12 EdTech Implementation Lead (Remote)

Schoolinks-4; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K with company matching

Dental & Vision

Parental Leave

Gym membership stipend

Remote work stipend

Annual team offsite

Job summary

The Implementation Manager is the primary contact and strategic partner for school districts from signing with SchooLinks through successful, sustained platform adoption.

You own the end-to-end implementation experience, translating district goals into actionable rollout plans, building trusted relationships with counselors, administrators, and CTE leaders, and ensuring all stakeholders get real value from the platform as quickly as possible.

Qualifications

• 3+ years of experience in implementation, customer success, project management, or a client-facing role.
• Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations.
• Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups.
• Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio.

Responsibilities

• Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management.
• Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria.
• Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates).
• Lead training sessions with district champions training them to successfully use the platform - 20-25% travel, heavy during back to school season
• Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce
• Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned
• Proactively surface risks to launch timelines and elevate to the Director of Implementations as needed

Skills

Communication

Project management

Detail-oriented

Organizational skills

Multi-project management

Tools

Gainsight

Salesforce

Job description

The Implementation Manager is the primary contact and strategic partner for school districts from signing with SchooLinks through successful, sustained platform adoption.

You own the end-to-end implementation experience, translating district goals into actionable rollout plans, building trusted relationships with counselors, administrators, and CTE leaders, and ensuring all stakeholders get real value from the platform as quickly as possible.