K-12 EdTech Growth Account Strategist

Lightspeed Systems; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Lightspeed Systems is seeking a Strategic Account Manager to own and grow a portfolio of K–12 district accounts. You will serve as the primary contact and strategic partner to district leaders, handling account planning, renewal strategy, risk mitigation, and expansion to drive long‑term customer success and revenue.

You’ll collaborate with Customer Success, Sales, Product, Support, and Finance to deliver a seamless experience, while providing insights to inform product improvements and

Qualifications

• 5+ years in account management, customer success, or B2B sales.
• Proven renewals, expansions, and long‑term relationships.
• Experience driving revenue growth via cross-selling and upselling.
• Strong consultative and solution‑based selling skills.
• Experience managing complex accounts with multiple stakeholders and long sales cycles.
• Excellent written and verbal communication, including executive‑level presentations.
• Ability to articulate technical solutions to diverse audiences.
• Proficiency with Salesforce and sales enablement tools.
• Strong organizational, forecasting, and time management skills.
• Ability to work independently while collaborating cross‑functionally.

Responsibilities

• Own and manage a portfolio of K–12 district accounts as primary advisor.
• Build relationships with district stakeholders and understand their goals.
• Lead account planning and strategic reviews to drive retention and growth.
• Own renewal lifecycle: forecasting, risk assessment, and execution.
• Identify, position, and close cross‑sell and up‑sell opportunities.
• Monitor account health using product usage data and customer feedback.
• Coordinate with cross‑functional teams to ensure seamless customer experience.
• Provide customer insights to inform product improvements and GTM strategy.

Skills

Account management

Customer success

B2B sales

Cross-selling

Upselling

Consultative selling

Executive communication

CRM proficiency

Tools

Salesforce

Sales enablement tools

Job description

Lightspeed Systems is seeking a Strategic Account Manager to own and grow a portfolio of K–12 district accounts. You will serve as the primary contact and strategic partner to district leaders, handling account planning, renewal strategy, risk mitigation, and expansion to drive long‑term customer success and revenue.

You’ll collaborate with Customer Success, Sales, Product, Support, and Finance to deliver a seamless experience, while providing insights to inform product improvements and