Junior Systems Administrator & Training Specialist

ASM Research, An Accenture Federal Services Company; Little Rock (AR); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Junior Systems Administrator to support day-to-day enterprise systems, perform basic server administration tasks, and assist in creating training materials for user adoption.

The role combines hands-on system tasks with instructional design and delivery duties for technical training, including building slide decks, simple e-learning, and facilitating trainings in Arkansas.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field or equivalent experience.
• 0–3 years of experience in systems administration, IT support, training, or instructional design.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance per procedures.
• Monitor system health, review alerts, troubleshoot, and escalate with diagnostics and documentation.
• Use admin tools for user/group management, file permissions, and basic network config; update records.
• Support design and delivery of technical and process training, defining objectives and organizing content.
• Build and maintain training assets such as slide decks, handouts, e-learning modules, and guides.
• Facilitate portions of classroom/virtual training; respond to questions and collect feedback and surveys.
• Help track training participation/outcomes in LMS and support change-management activities.

Skills

Problem-solving

Communication

Interpersonal skills

Security clearance

Education

Bachelor’s degree or equivalent experience

Job description

ASM Research, An Accenture Federal Services Company, seeks a Junior Systems Administrator to support day-to-day enterprise systems, perform basic server administration tasks, and assist in creating training materials for user adoption.

The role combines hands-on system tasks with instructional design and delivery duties for technical training, including building slide decks, simple e-learning, and facilitating trainings in Arkansas.