IT Systems Engineer - Cloud, Automation & Backup

ASM Research, An Accenture Federal Services Company; Little Rock (AR); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, seeks an IT professional to perform moderately complex information systems tasks across multiple disciplines, including application support, database administration, QA/QC, software engineering, and infrastructure operations.

The role emphasizes monitoring, troubleshooting, backups, documentation, and planning new platforms, with 4–6 years' experience and a Bachelor's in IT or related field required.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science or a related field.
• 4-6 years of experience in information technology, systems administration or other IT related field.
• Advanced knowledge of Microsoft Operating Systems and products (Windows, Windows Server, Office365, SharePoint, Teams).
• Ability to analyze, troubleshoot and resolve complex system hardware, software or networking problems.

Responsibilities

• Monitors and supports IT systems and infrastructures.
• Conducts planning, designing, and evaluating IT tools.
• Backs up systems and performs data recoveries as needed.
• Troubleshoots and resolves complex problems with minimal supervision.
• Creates and maintains system documentation and user guides.

Skills

Oral and written communication

Customer service

Cloud infrastructure experience

Education

Bachelor’s Degree in IT/CS or related field

4-6 years IT/systems administration experience

Tools

Microsoft Windows

Windows Server

Office 365

SharePoint

Microsoft Teams

Job description

ASM Research, an Accenture Federal Services company, seeks an IT professional to perform moderately complex information systems tasks across multiple disciplines, including application support, database administration, QA/QC, software engineering, and infrastructure operations.

The role emphasizes monitoring, troubleshooting, backups, documentation, and planning new platforms, with 4–6 years' experience and a Bachelor's in IT or related field required.