Junior PSOC Administrator — Night Shift, TS/SCI

Chenega MIOS SBU; Springfield (VA); On-site; USD 82,000 - 90,000; Full time

Job summary

Chenega MIOS in Springfield, VA seeks a Junior PSOC Administrator to monitor mission services and IT infrastructure around the clock. The role supports government operations with on-site O&S coordination and 24x7 monitoring using standard tools, including ServiceNow.

The candidate will handle incident responses, communicate resolutions, and participate in restoration meetings while meeting DoD 8140/IAT Level I and TS/SCI requirements. Strong teamwork and independent work ability are essential.

Qualifications

• Bachelor's Degree and 2+ years relevant experience or
• Associate’s Degree and 4+ years relevant experience or
• HS/GED Degree and 6+ years relevant experience; operational experience with ServiceNow; DoD 8140/IAT Level I (within 6 months) and TS/SCI clearance.

Responsibilities

• Actively monitor the status of assigned operational systems and services.
• Monitor approved tools for critical server error notifications.
• Communicate with on-site O&S support for resolutions.
• Respond to production system issues during calls and attempt initial resolution.
• Provide timely status updates to ESC personnel for briefings.
• Participate in Service Restoration meetings.
• Other duties as assigned.

Skills

ServiceNow

Night shifts

Independent worker

Education

Bachelor's Degree

Associate’s Degree

HS/GED

Tools

ServiceNow

Job description

Chenega MIOS in Springfield, VA seeks a Junior PSOC Administrator to monitor mission services and IT infrastructure around the clock. The role supports government operations with on-site O&S coordination and 24x7 monitoring using standard tools, including ServiceNow.

The candidate will handle incident responses, communicate resolutions, and participate in restoration meetings while meeting DoD 8140/IAT Level I and TS/SCI requirements. Strong teamwork and independent work ability are essential.