PSOC Operations Specialist — 2nd Shift (TS/SCI)

Chenega Corporation; Springfield (VA); On-site; USD 82,000 - 90,000; Full time

Job summary

Chenega MIOS in Springfield, VA seeks a Junior PSOC Administrator to monitor mission-critical systems 24x7, address incidents, and coordinate with on-site O&S teams. A Bachelor’s with 2+ years, or an Associate with 4+ years, or HS with 6+ years of relevant experience is required, plus DoD 8140 IAT Level I and TS/SCI clearance eligibility.

Night shifts (2pm–10pm EST) are required, and the role offers growth within a fast-paced government IT environment with strong collaboration across teams.

Qualifications

• Bachelor's Degree and 2+ years relevant experience or
• Associate’s Degree and 4+ years relevant experience or
• HS/GED Degree and 6+ years relevant experience

Responsibilities

• Actively monitor the status of assigned and supported operational systems and services.
• Actively monitor the approved tools for critical server error notifications
• Communicate with on-site O&S support for resolutions
• Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
• Provide timely status updates to ESC personnel in preparation for briefings
• Participate in Service Restoration meetings
• Other duties as assigned

Skills

Active TS/SCI Clearance

Willing to obtain CI Poly Clearance

Education

Bachelor's Degree

Associate’s Degree

HS/GED

Tools

ServiceNow

Microsoft Word

Microsoft Excel

Job description

Chenega MIOS in Springfield, VA seeks a Junior PSOC Administrator to monitor mission-critical systems 24x7, address incidents, and coordinate with on-site O&S teams. A Bachelor’s with 2+ years, or an Associate with 4+ years, or HS with 6+ years of relevant experience is required, plus DoD 8140 IAT Level I and TS/SCI clearance eligibility.

Night shifts (2pm–10pm EST) are required, and the role offers growth within a fast-paced government IT environment with strong collaboration across teams.