Aspiring Enterprise Watch Officer — IT Ops & Incident Response

Chenega MIOS SBU; Springfield (VA); On-site; USD 74,000 - 90,000; Full time

Job summary

Chenega MIOS in Springfield, VA seeks a Junior Enterprise Watch Officer to deliver proactive collection, dissemination, and monitoring of mission system and site status. You will support NGA IT services, coordinate incident response, and brief leadership on operations.

The role requires a Bachelor's degree or equivalent experience, 2+ years relevant work, TS/SCI clearance, and ability to obtain CI Poly clearance. On-site work in a fast-paced contracting environment with occasional shifts.

Qualifications

• Bachelor's degree or higher with 2+ years of relevant experience; or 4+ years with Associate’s degree; or 6+ years of relevant experience.
• TS/SCI clearance with ability to pass background and drug screening.
• Experience in the Intelligence Community and with ServiceNow is preferred.

Responsibilities

• Manage Critical Priority 1 tickets to resolution.
• Monitor activity of all cells within the ESC to maintain centralized situational awareness of NGA IT services.
• Communicate the status of the operational infrastructure to leadership.
• Provide briefings to senior leadership on IT enterprise status.

Skills

Bachelor's Degree

2+ years relevant experience

TS/SCI Clearance

Background check

Drug screening

ServiceNow

Intelligence Community

Education

Bachelor's Degree

Associate’s degree

6+ years relevant experience

Tools

ServiceNow

Microsoft Office

Job description

Chenega MIOS in Springfield, VA seeks a Junior Enterprise Watch Officer to deliver proactive collection, dissemination, and monitoring of mission system and site status. You will support NGA IT services, coordinate incident response, and brief leadership on operations.

The role requires a Bachelor's degree or equivalent experience, 2+ years relevant work, TS/SCI clearance, and ability to obtain CI Poly clearance. On-site work in a fast-paced contracting environment with occasional shifts.