Junior Medical Sales & Client Growth Manager

Genesis-Global-Group; Pennsylvania; On-site; USD 42,000 - 54,000; Full time

Job summary

Medical Diagnostic Laboratories is a member of Genesis Global Group and seeks an Entry Level Account Manager to maintain a large client base and act as a liaison between management and customers to resolve issues.

Responsibilities include growing revenues, educating clients on tests, and collaborating with senior sales staff to retain clients. Travel within the coverage area is required.

Qualifications

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Detail orientation

Problem solving

Education

Medical Assistant certification

Associate Degree

BA/BS preferred

Tools

MS Office

Excel

Email

Internet

Job description

Medical Diagnostic Laboratories is a member of Genesis Global Group and seeks an Entry Level Account Manager to maintain a large client base and act as a liaison between management and customers to resolve issues.

Responsibilities include growing revenues, educating clients on tests, and collaborating with senior sales staff to retain clients. Travel within the coverage area is required.