Growth-Oriented Medical Diagnostics Account Manager

MDL Career Site; Virginia Beach (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory expanding its sales force across the U.S. We are seeking an energetic Entry Level Account Manager to maintain a large client base and serve as a liaison between management and customers to resolve issues.

You will grow revenue by presenting new test information, educate clients, and coordinate solutions between the lab and client, working with the Senior Sales Executive to implement

Qualifications

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Excellent written and verbal communication skills
• Must be able to travel within the coverage area and occasionally nationwide

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Skills

Customer service

Multitasking

Communication

Decision making

Organization

Education

Medical Assistant certification

Associate degree

BA/BS preferred

Tools

MS Office

Excel

Email

Job description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory expanding its sales force across the U.S. We are seeking an energetic Entry Level Account Manager to maintain a large client base and serve as a liaison between management and customers to resolve issues.

You will grow revenue by presenting new test information, educate clients, and coordinate solutions between the lab and client, working with the Senior Sales Executive to implement