Junior Medical Diagnostics Sales Account Manager

Genesis-Global-Group; Chico (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Uncapped Incentive Payout Plan

Company Car

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Business Professional Environment

Job summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, seeks an entry-level Account Manager to manage an existing client base and act as a liaison between management and customers across the U.S. You will work with senior sales leadership to grow revenues, educate clients on tests, and coordinate lab-client solutions.

The role emphasizes relationship-building, problem solving, and effective communication, with travel within the coverage area and occasionally nationwide.

Qualifications

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of laboratory testing and competing products.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Skills

Customer service

Multi-tasking

Communication

Organizational skills

Problem solving

Education

Medical Assistant certification

Associate Degree

BA/BS preferred

Tools

MS Office

Excel

Job description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, seeks an entry-level Account Manager to manage an existing client base and act as a liaison between management and customers across the U.S. You will work with senior sales leadership to grow revenues, educate clients on tests, and coordinate lab-client solutions.

The role emphasizes relationship-building, problem solving, and effective communication, with travel within the coverage area and occasionally nationwide.