Junior IT Technician — Hardware & Peripherals

Montgomery-Public-Schools; Mountain Brook (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Mountain Brook Board of Education seeks an Entry Level Technician to support PC, laptop, and peripheral hardware across district sites. Responsibilities include troubleshooting Windows and Apple devices, printers, projectors, and imaging procedures. The role reports to the Director of Technology and requires willingness to learn new technologies.

12 months term with on-site support across Mountain Brook schools. Must be able to assist with imaging, inventory, and vendor coordination as needed.

Qualifications

• Experience with current Windows and Apple operating systems.
• Troubleshoot laptops, desktops/towers, Chromebooks, and printers.
• Experience with data projectors, document cameras, and sound systems desired.
• Willingness to learn new technologies.
• Experience with network and local machine software installations.
• Experience in imaging procedures.
• Dell or equivalent certification.

Responsibilities

• Provide technical support as directed by the Director of Technology.
• Maintain inventory of parts and determine replacement needs.
• Perform hardware maintenance and upgrades and order parts.
• Configure and set up network printers.
• Set up or move technologies as scheduled and directed.
• Respond to service requests promptly and document actions taken.
• Communicate progress to site coordinators via conference, email, voicemail, or notes.
• Ensure service requests are completed successfully.
• Serve as liaison with vendors as appropriate.

Skills

Windows OS

macOS

Hardware troubleshooting

Laptops and desktops

Chromebooks

Printers

Imaging procedures

Networking installations

Dell certification

Tools

Imaging software

Job description

Mountain Brook Board of Education seeks an Entry Level Technician to support PC, laptop, and peripheral hardware across district sites. Responsibilities include troubleshooting Windows and Apple devices, printers, projectors, and imaging procedures. The role reports to the Director of Technology and requires willingness to learn new technologies.

12 months term with on-site support across Mountain Brook schools. Must be able to assist with imaging, inventory, and vendor coordination as needed.