Entry Level Technician

Montgomery-Public-Schools; Mountain Brook (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Mountain Brook Board of Education seeks an Entry Level Technician to support PC, laptop, and peripheral hardware across district sites. Responsibilities include troubleshooting Windows and Apple devices, printers, projectors, and imaging procedures. The role reports to the Director of Technology and requires willingness to learn new technologies.

12 months term with on-site support across Mountain Brook schools. Must be able to assist with imaging, inventory, and vendor coordination as needed.

Qualifications

• Experience with current Windows and Apple operating systems.
• Troubleshoot laptops, desktops/towers, Chromebooks, and printers.
• Experience with data projectors, document cameras, and sound systems desired.
• Willingness to learn new technologies.
• Experience with network and local machine software installations.
• Experience in imaging procedures.
• Dell or equivalent certification.

Responsibilities

• Provide technical support as directed by the Director of Technology.
• Maintain inventory of parts and determine replacement needs.
• Perform hardware maintenance and upgrades and order parts.
• Configure and set up network printers.
• Set up or move technologies as scheduled and directed.
• Respond to service requests promptly and document actions taken.
• Communicate progress to site coordinators via conference, email, voicemail, or notes.
• Ensure service requests are completed successfully.
• Serve as liaison with vendors as appropriate.

Skills

Windows OS

macOS

Hardware troubleshooting

Laptops and desktops

Chromebooks

Printers

Imaging procedures

Networking installations

Dell certification

Tools

Imaging software

Job description

MOUNTAIN BROOK BOARD OF EDUCATION

JOB DESCRIPTION

TITLE:

Entry Level Technician

SPECIALTY:

PC, Laptop, and Peripheral Hardware

REPORTS TO:

Director of Technology

QUALIFICATIONS:

• Experience with current Windows and Apple operating systems
• Experience with configurations, and troubleshooting laptops, desktops/towers, and Chromebooks; MAC computers, various Apple laptops and iPads; and printers
• Experience with data projectors, digital document camera, and sound enhancement system desired
• Willingness to learn support new technologies
• Experience with network and local machine software installations
• Experience in imaging procedures
• Dell or equivalent certified

RESPONSIBILITIES:

• Provide technical support in all areas deemed necessary by the Director of Technology.
• Maintain inventory of necessary parts and determine need for replacement parts.
• Perform hardware maintenance and upgrades to include ordering parts and components.
• Configure and set up network printers.
• Set up and/or move technologies as necessary by rotation schedule and as directed by Director of Technology.
• Respond to all service requests in a timely fashion documenting actions taken.
• Communicate with local technology coordinators at each site regarding service request progress in one of the following ways: conference, e-mail, voice mail, or written note.
• Ensure service requests are successfully completed.
• Serve as liaison with vendors as appropriate.

TERMS OF EMPLOYMENT:

Twelve months (240 days) annually.Day as defined by the district.

*May exercise the 30-minute working lunch option.A working lunch is defined as being on-call and must be taken in an area where his/her work is performed.

EVALUATION:

Performance will be evaluated in accordance with Board policies on evaluation of non-certified personnel.