Junior IT Support Technician — POS, AV & Park Ops

Six Flags Great Adventure; Jackson (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Food for Memorial Day, Fourth of 

Exclusive Rides parties for all staff

Scholarship Opportunities

Professional Development

Complimentary tickets

In-Park discounts and more

Job summary

Six Flags Great Adventure in New Jersey is seeking an entry-level IT Technician to provide hands-on support for the park, Hurricane Harbor, Wild Safari and Savannah Sunset Resort, plus administrative offices. You will troubleshoot POS terminals, computers, AV and telephone equipment, and assist with hardware/software installations across networked and standalone systems.

responsibilities include handling IT requests via the help-desk system, documenting issues, and following SOPs.

Qualifications

• Must be at least 18 years of age.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Knowledge of common operating systems and software preferred.
• Must be detail oriented, highly motivated, and a self-starter.
• Possess excellent organizational skills and be able to work with little supervision.
• Ability to learn and support new applications.
• Must be able to lift and carry 40 lbs.

Responsibilities

• Provide IT support to the Theme Park, Hurricane Harbor, Wild Safari/Savannah Sunset Resort and Administration Offices.
• Ensure all incoming radio and phone calls are handled in a prompt and courteous manner.
• Willingness to learn to troubleshoot and repair POS terminals, computers, AV and telephone equipment.
• Assist in the installation of hardware and software on networked and standalone PCs, and POS registers.
• Utilize Help-desk System to manage IT service requests and log trouble calls.
• Document, track and monitor all requests and trouble calls in a timely manner.
• Follow department and company standard operating procedures and policies.
• Other duties as assigned by MIS manager or Supervisor.

Skills

OS knowledge

Detail oriented

Self-starter

Organizational skills

Flexible schedule

Able to lift 40 lbs

Customer service

Job description

Six Flags Great Adventure in New Jersey is seeking an entry-level IT Technician to provide hands-on support for the park, Hurricane Harbor, Wild Safari and Savannah Sunset Resort, plus administrative offices. You will troubleshoot POS terminals, computers, AV and telephone equipment, and assist with hardware/software installations across networked and standalone systems.

responsibilities include handling IT requests via the help-desk system, documenting issues, and following SOPs.