Information Systems Technician: Dynamic IT Support

Six Flags Over Georgia; Austell (GA); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Free park tickets for family and staff

Job summary

Six Flags Over Georgia is seeking an Information Systems Technician to support in-park operations and on-premise desk support. The role covers hardware and software aspects, including POS and network services, with emphasis on accurate incident tracking and compliance.

Responsibilities include Tier 1 support for staff, system monitoring, and user training. Must meet education and experience requirements and be able to lift hardware as needed.

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent.
• Valid driver's license required.
• Experience in information systems (self-taught or professional).
• Excellent written and oral communication skills.
• High-level attention to detail.
• Curious, process-oriented, self-motivated with ability to improve processes.
• Ability to work under pressure in a fast-paced environment.
• Ability to work independently while collaborating with peers.
• Must be able to lift and carry hardware.

Responsibilities

• On-Premise Tier 1 technical support for park staff.
• Document issues and time spent using an incident tracking system.
• Monitor and service computer systems, POS, printers, ticketing, audio, and network infrastructure.
• Diagnose and resolve software, hardware, and network issues; escalate when needed.
• Maintain an asset inventory of hardware and software.
• Provide end-user training on new applications.
• Enforce PCI, SOX, HIPAA, and other compliance measures.

Skills

Information systems experience

Strong communication skills

Attention to detail

Self-motivated, process-oriented

Ability to work under pressure

Education

High School Diploma or equivalent

Job description

Six Flags Over Georgia is seeking an Information Systems Technician to support in-park operations and on-premise desk support. The role covers hardware and software aspects, including POS and network services, with emphasis on accurate incident tracking and compliance.

Responsibilities include Tier 1 support for staff, system monitoring, and user training. Must meet education and experience requirements and be able to lift hardware as needed.