IT Service Technician I — POS & Park Systems Support

Carowinds; Marvin (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Free tickets for friends and family

10% food discount

20% merchandise discount

Associate-only events

Job summary

Carowinds is seeking a Service Technician to support park operations by troubleshooting POS and business software, and by maintaining hardware across the park. You will work on-site with a wide range of devices and software to ensure smooth guest experiences.

The role offers hands-on experience with multiple generations of hardware, collaboration with Corporate on projects, and benefits like free park admission and staff discounts.

Qualifications

• Customer-focused individuals with a passion for helping others and guest service.
• Good judgment and safety commitment to work in a fast-paced park environment.
• Ability to work with people from diverse backgrounds.

Responsibilities

• Assist associates by troubleshooting computer and point of sale programs.
• Install and maintain park hardware and software across operations.
• Administer park network users and provide staff support to the network administrator.
• Work with internally developed or vendor desktop applications and related hardware.

Skills

People who love helping others

Good judgment

Safety minded

Interacting with diverse people

Passion for Carowinds

Weekends/evenings/holidays flexibility

POS experience

Networking

PC hardware

Communication skills

Tools

Point of sale system

Networking

Personal computer hardware

Job description

Carowinds is seeking a Service Technician to support park operations by troubleshooting POS and business software, and by maintaining hardware across the park. You will work on-site with a wide range of devices and software to ensure smooth guest experiences.

The role offers hands-on experience with multiple generations of hardware, collaboration with Corporate on projects, and benefits like free park admission and staff discounts.