IS Support Tech at Six Flags Entertainment Corporation Bowie, MD

kozmetickesluzby.vecnakraska.sk - Jobboard; Bowie (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid training

Free admission to all Six Flags parks

Discounts on food and merchandise

Job summary

Six Flags Entertainment Corporation is seeking an IS Support Tech in Bowie, MD. The role involves providing technical support to employees and guests, maintaining IT systems, and ensuring compliance with policies.

Qualified candidates must have a High School diploma, technical knowledge, and the ability to work under pressure. Benefits include flexible scheduling, free park admission, and other perks.

Qualifications

• Must be at least 18 years old.
• Valid full driver's license and clear driving record required.
• Experience in information systems is preferred.

Responsibilities

• Provide support to employees, guests, and management.
• Deploy, install, and maintain IT systems.
• Respond to IT calls and support tickets promptly.

Skills

Technical support

Network switching

Attention to detail

Independent research

Education

High School diploma or equivalent

Some College Preferred

Tools

Jira Service Desk

Job description

IS Support Tech job at Six Flags Entertainment Corporation. Bowie, MD.

What You Will Be Doing

• Provide technical support to employees, guests, and park management in a positive and professional manner.
• Deploy, install, support, and maintain all IT systems and equipment including computer hardware, software, network, phone, audio‑video, point of sale systems, and ticketing software.

How You Will Do It

• Respond promptly to any and all IT calls and support tickets. Escalate issues to Corporate IT and contractors/vendors when needed.
• Document technical issues and resolutions through the use of the Jira Service Desk software.
• Complete daily audit of park systems. Requires a full walk through of the park at least two times per shift.
• Complete daily pre‑opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center.
• Maintain an accurate inventory of all department‑owned software and hardware assets.
• Monitor and maintain audio and video equipment.
• Ensure 100% compliance with all Six Flags Information Systems policies and procedures.
• Assist in other areas of the Information Systems Department.
• Perform other incidental and related duties as required and assigned.

What You Will Need

• Must be at least 18 years of age.
• Valid full driver’s license and a clear driving record is required. We will not accept a provisional license.
• Must have a High School diploma or equivalent.
• Some College Preferred.
• Basic knowledge of network switching is preferred.
• Must work well under pressure in a very fast‑paced environment.
• Must have experience in the field of information systems (self‑taught or professional).
• Must have a high level of attention to detail, be highly motivated, and a self‑starter.
• Must be able to work with minimal guidance and perform their own research.
• Must be able to work independently, yet maintain great relationships with peer team and cross‑team members.
• Must be able to speak, understand, read and write English.
• Ability to learn and support new applications quickly.
• Knowledge of common operating systems, hardware and software required.

Need to Know

• This is NOT a remote position. This is 100% on‑site.
• Must be able to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Must be able to stand for long periods of time, with limited office time, in all weather conditions.
• Must be able to work in environments that are loud, dirty, dark, bright, elevated, and in extreme heat and cold conditions.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel, climb a ladder and safely work from heights frequently.
• Must be capable of lifting and carrying 75 lbs.

Why work with us?

• Flexible scheduling.
• Paid training.
• Free admission to ALL Six Flags parks, including Hurricane Harbor.
• Free tickets for friends and family.
• Discounts on passes, food, and merchandise.
• Exclusive employee events.
• Benefits and rewards.