Junior IT Support Technician

CruiTek, LLC; Brentwood (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

ESOP

Job summary

CruiTek, LLC is hiring an IT Support Technician in Brentwood, TN for a full-time, on-site role. The position focuses on hardware, end-user support, and Microsoft-based systems, with room to grow as you gain experience.

This early-career role offers hands-on training from experienced IT professionals and a chance to build a long-term IT career in a collaborative environment. Salary is $50,000 and full benefits are provided.

Qualifications

• Some previous exposure to IT support, desktop support, help desk, hardware support, or a similar environment
• Basic familiarity with Microsoft technologies and Windows-based computers
• Comfortable troubleshooting common computer and hardware issues
• Strong willingness to learn and develop technically
• Dependable, professional, and comfortable supporting end users
• Able to work onsite in Brentwood, TN on a full-time basis
• Comfortable with a salary of $50,000

Responsibilities

• Provide day-to-day technical support for users
• Assist with laptops, desktops, monitors, peripherals, and other hardware
• Help configure, prepare, and deploy equipment for employees
• Troubleshoot common hardware and software issues
• Support users within a Microsoft-based technology environment
• Assist with equipment setup, replacements, upgrades, and general IT support needs
• Escalate more complex issues to senior members of the IT team
• Document work and follow established support processes
• Continue developing technical knowledge and responsibilities over time

Skills

IT support

Microsoft Windows

Hardware support

Education

College degree preferred

Tools

Microsoft 365

Windows OS

Job description

Salary: $50,000
Location: Brentwood, TN
Work Setting: 100% Onsite
Employment Type: Full-Time, Direct Hire
Key Required Experience: Entry-level or junior IT support experience with exposure to Microsoft environments and hands-on hardware support

Quick Summary

CruiTek is hiring an early-career IT Support Technician for a well-established client in Brentwood, TN.

This is a strong opportunity for someone who is early in their IT career, enjoys hands-on technical work, and wants to learn within an established IT team.

The salary for this position is $50,000. Candidates should be comfortable with this compensation level before applying.

Position Overview

The IT Support Technician will help support day-to-day technology needs across the organization, with a focus on hardware, end-user support, and Microsoft-based systems.

This position is designed for someone who does not need to know everything on day one. The right candidate will have some foundational technical experience, strong problem-solving instincts, and the ability to learn quickly.

You will work alongside experienced IT professionals who can help train and develop you as your responsibilities grow.

Key Responsibilities

Provide day-to-day technical support for users

Assist with laptops, desktops, monitors, peripherals, and other hardware

Help configure, prepare, and deploy equipment for employees

Troubleshoot common hardware and software issues

Support users within a Microsoft-based technology environment

Assist with equipment setup, replacements, upgrades, and general IT support needs

Escalate more complex issues to senior members of the IT team

Document work and follow established support processes

Continue developing technical knowledge and responsibilities over time

Required Qualifications

Some previous exposure to IT support, desktop support, help desk, hardware support, or a similar environment

Basic familiarity with Microsoft technologies and Windows-based computers

Comfortable troubleshooting common computer and hardware issues

Strong willingness to learn and develop technically

Dependable, professional, and comfortable supporting end users

Able to work onsite in Brentwood, TN on a full-time basis

Comfortable with a salary of $50,000

Preferred Qualifications

Any of the following can strengthen a candidate but are not required:

1 to 2 years of IT support experience

Internship, school, contract, or professional IT experience

Experience setting up or deploying laptops and desktops

IT-related education or coursework

CompTIA, Microsoft, or similar entry-level certifications

Exposure to Microsoft 365 or other Microsoft technologies

Education

A college degree is preferred, but not required.

Relevant technical education, certifications, internships, hands-on projects, or professional experience can all demonstrate the necessary foundation for this role.

Additional Requirements

This is a 100% onsite position in Brentwood, TN

Remote or hybrid work should not be expected

Candidates must be comfortable with the stated $50,000 salary

Strong candidates will demonstrate reliability, curiosity, coachability, and a genuine interest in building a long-term career in IT

The company offers competitive benefits and participates in an employee ownership program through an ESOP.