Junior IT Support Engineer

Arcfield

Middletown (RI)

On-site

USD 50,000 - 86,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term Disability
Long Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs
other optional benefit elections

Job summary

Arcfield in Rhode Island is seeking an entry-level IT intern or early-career support professional who is completing or has recently completed a degree in Information Technology, Computer Science, Computer Engineering, or a related field. The role offers hands-on experience supporting end-user technology in a professional IT environment.

You will assist with desktop and office applications, user hardware, troubleshooting, and basic ticket handling, learning standard IT support processes under

Qualifications

  • Must be pursuing or recently completed an Associate’s or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related field.
  • Basic understanding of Windows 10/11 and common end-user technology issues.
  • Familiarity with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).
  • Interest in networking, Linux, infrastructure, or systems administration.

Responsibilities

  • Support desktop and office applications, user hardware, peripherals, and basic troubleshooting.
  • Assist with laptop setup and respond to support tickets.
  • Help users remotely and in person while documenting common issues.
  • Learn standard IT support processes under guidance of experienced staff.

Skills

Windows basics
Microsoft Office
Networking fundamentals
Communication skills
Willingness to learn
Troubleshooting

Education

Associate or Bachelor degree in IT/CS/CE or related field

Job description

Arcfield in Rhode Island is seeking an entry-level IT intern or early-career support professional who is completing or has recently completed a degree in Information Technology, Computer Science, Computer Engineering, or a related field. The role offers hands-on experience supporting end-user technology in a professional IT environment.

You will assist with desktop and office applications, user hardware, troubleshooting, and basic ticket handling, learning standard IT support processes under

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