Junior IT Support Engineer
Arcfield
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Benefits offered by this job
Job summary
Arcfield in Rhode Island is seeking an entry-level IT intern or early-career support professional who is completing or has recently completed a degree in Information Technology, Computer Science, Computer Engineering, or a related field. The role offers hands-on experience supporting end-user technology in a professional IT environment.
You will assist with desktop and office applications, user hardware, troubleshooting, and basic ticket handling, learning standard IT support processes under
Qualifications
- Must be pursuing or recently completed an Associate’s or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related field.
- Basic understanding of Windows 10/11 and common end-user technology issues.
- Familiarity with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams).
- Interest in networking, Linux, infrastructure, or systems administration.
Responsibilities
- Support desktop and office applications, user hardware, peripherals, and basic troubleshooting.
- Assist with laptop setup and respond to support tickets.
- Help users remotely and in person while documenting common issues.
- Learn standard IT support processes under guidance of experienced staff.
Skills
Education
Job description
Arcfield in Rhode Island is seeking an entry-level IT intern or early-career support professional who is completing or has recently completed a degree in Information Technology, Computer Science, Computer Engineering, or a related field. The role offers hands-on experience supporting end-user technology in a professional IT environment.
You will assist with desktop and office applications, user hardware, troubleshooting, and basic ticket handling, learning standard IT support processes under
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