Junior IT Operations & Systems Support

Cencora, Inc.; Romeoville (IL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid parental leave

Training programs and mentorship

Job summary

Cencora, Inc. is seeking a system administrator to handle user management, access provisioning, and routine configuration tasks at our Romeoville location. The role supports system availability, audit-ready documentation, and standard maintenance procedures.

Ideal candidates have a Bachelor’s degree in IT or related field and up to 2 years in IT operations, with certifications such as ITIL or CompTIA A+ preferred. We offer comprehensive benefits and ongoing professional growth.

Qualifications

• Bachelor’s degree in information technology, computer science, information systems, or a related field, or equivalent experience required.
• Less than 2 years of experience in IT operations, technical support, infrastructure support, systems support, or technology environment required.
• Certification in ITIL Foundation, CompTIA A+ or Network+, or cloud fundamentals, or equivalent preferred.

Responsibilities

• Performs routine system administration tasks including user account maintenance, access provisioning, and basic configuration updates.
• Monitors system availability and basic performance indicators, escalating anomalies, alerts, and service disruptions to senior team members for resolution.
• Maintains accurate, organized system records, configuration logs, and administrative documentation that support audit readiness and operational traceability.
• Executes scheduled maintenance tasks, system checks, and administrative workflows following defined runbooks and step-by-step procedures.
• Supports incident and service request intake by logging tickets, gathering required information, and routing issues to the appropriate team.

Education

Bachelor’s degree in information technology/computer science/information systems

Less than 2 years IT operations/technical support experience

Tools

ITIL Foundation

CompTIA A+ or Network+

Cloud fundamentals (vendor-neutral)

Job description

Cencora, Inc. is seeking a system administrator to handle user management, access provisioning, and routine configuration tasks at our Romeoville location. The role supports system availability, audit-ready documentation, and standard maintenance procedures.

Ideal candidates have a Bachelor’s degree in IT or related field and up to 2 years in IT operations, with certifications such as ITIL or CompTIA A+ preferred. We offer comprehensive benefits and ongoing professional growth.